# User Guide

### 1. Getting Started

#### 1.1 MoM Assistant

**How It Works**

Pamela✨ automates MoM creation through integration with Meemo, a meeting transcription service:

1. You invite the Pamela✨ calendar account to your Google Calendar meeting.
2. Pamela✨ automatically triggers Meemo to join and record the meeting.
3. After the meeting, Meemo generates a transcription and summary.
4. Pamela✨ creates a formatted MoM document in Google Docs.
5. Pamela✨ shares the Google Docs file with edit access to the organizer of meeting.
6. The organizer reviews the content.
7. The organizer triggers the process via Catapa Chat by prompting (e.g., “Send an email with the content from Docs \<document title> to all meeting participants.”)
8. Pamela✨ distributes the MoM to all meeting attendees via email.
9. You can later query past meeting information through CATAPA Chat.

**Important:** Pamela✨ does not join the meeting itself—only Meemo joins to record and transcribe.

**Setting Up Automated MoM**

**Step 1:** Create a Google Calendar meeting event as you normally would.

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2Fso8EFcvhV3CAiXBTJlhd%2Fimage.png?alt=media&#x26;token=dfa8044a-3559-4e1c-98d2-4ed471e59971" alt=""><figcaption></figcaption></figure>

**Step 2:** Invite the Pamela✨ calendar account:

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2Fqseylx9axYVtqgso1Le8%2Fimage.png?alt=media&#x26;token=b5ad764c-9163-4e1d-8533-aa309425c311" alt=""><figcaption></figcaption></figure>

**Step 3:** Add all other meeting participants to the calendar invitation.

**Step 4:** Save the calendar event. Pamela✨ is now configured to process this meeting.

{% hint style="info" icon="triangle-exclamation" %}
**Important**

1. Invitation must be sent at least 5 minutes before the meeting starts. If you want to invite Pamela✨ less than 5 minutes before the start time or during the meeting, you can [paste the meeting URL in Meemo platform](https://gdplabs.gitbook.io/meemo/application-ui/choose-meeting-source#meeting-platform-integration).
2. Pamela✨ will join meetings 1–2 minutes before the start time. Ensure someone is in the meeting room to admit Pamela✨ into the meeting.
   {% endhint %}

**What Happens During and After the Meeting**

**During the Meeting:**

1. When the meeting starts, **Meemo** will automatically join the Google Meet session.

   <figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2F0HQMQh46OvTGBxhlOwEa%2Fimage.png?alt=media&#x26;token=8e3c91bc-cda7-4fee-99b1-f49c1692b1b6" alt=""><figcaption></figcaption></figure>
2. Meemo will record and transcribe the entire meeting.

   <figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2FSvSlP9JCYkfma3UrMHpT%2Fimage.png?alt=media&#x26;token=d5e65853-15b8-424e-9b8b-91a287c9838a" alt=""><figcaption></figcaption></figure>
3. All participants will see "Meemo" in the participant list.

**After the Meeting:**

1. Meemo generates a transcription and summary.
2. Pamela✨ retrieves the transcription data and attendee list from the calendar invitation.
3. Pamela✨ creates a MoM document in Google Docs.

   <figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2FsDAxNbRKKlCNwtM9rIlc%2Fimage.png?alt=media&#x26;token=ed595ade-896d-4a47-b7ba-fceb03761899" alt=""><figcaption></figcaption></figure>
4. Pamela✨ saves the document in the designated MoM folder in Google Drive.
5. Pamela✨ shares the Google Docs file with edit access to the organizer of meeting.
6. The organizer reviews the content.
7. The organizer triggers the process via Catapa Chat by prompting (e.g., “Send an email with the content from Docs \<document title> to all meeting participants.”)
8. Pamela✨ sends an email to all attendees.
9. All attendees receive the MoM.

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2Fgit-blob-3d96546dc2a1c8f100848a085f68397288b2891f%2Fimage%20(115).png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2Fsi2WOmJLCFTY5VcRabFT%2Fimage.png?alt=media&#x26;token=05074c03-cfdb-4c56-8626-743cd705d879" alt=""><figcaption></figcaption></figure>

**Document Naming Convention:**

```
MoM_[Date]_[Meeting Title]
```

Example: `MoM_2026-01-28_Project Kickoff`

**Accessing Your MoM Documents**

**Via Email:**

1. Check your inbox for an email with the subject: `Minutes of Meeting: [Date] - [Meeting Title]`

   <figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2FJ0JJMz1ZIDeqsiTtgAa1%2Fimage.png?alt=media&#x26;token=1285b64c-eb5c-4bee-9d33-8d5fcb2e1adf" alt=""><figcaption></figcaption></figure>

**Via Google Drive:**

1. Navigate to the designated MoM folder in Google Drive.
2. Find your document using the naming convention.

**Via CATAPA Chat:**

1. You can query past meeting information directly through Pamela✨ (see next section).

**Querying Past Meeting Information via CATAPA Chat**

Pamela✨ maintains a knowledge base of all generated MoM documents. You can ask questions about past meetings using natural language.

**Example Queries:**

**1. Summarize a specific meeting:**

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2F6ZtQv2dZADrROARn9MCn%2Fimage.png?alt=media&#x26;token=1415cd50-08c8-44b7-95a8-edbfaa5b62af" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2FZwJMxuMtzeuKiSjAM5Sh%2Fimage.png?alt=media&#x26;token=ec82ddab-5c61-45a7-ad3d-40903449f5a0" alt=""><figcaption></figcaption></figure>

**2. Find action items:**

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2FPaOI6JrwLqYOuYeO1STK%2Fimage.png?alt=media&#x26;token=ef32170f-0c53-4e47-8ea9-6af2660eda9d" alt=""><figcaption></figcaption></figure>

**3. Query by participants:**

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2FIX93k447ju0CC66vOiAB%2Fimage.png?alt=media&#x26;token=3509f936-49d3-4684-9799-b95c64693ad4" alt=""><figcaption></figcaption></figure>

**4. Query by topic:**

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2F1Q9Y4wi0PR2vp7smP5bL%2Fimage.png?alt=media&#x26;token=10bee502-af01-4441-b70d-c3f1cf082045" alt=""><figcaption></figcaption></figure>

**Important Notes:**

1. Pamela✨ **only replies based on meeting notes** and will not offer unsolicited suggestions (e.g., "Would you like me to convert action items into GitHub tickets?").
2. Pamela✨ can search by meeting title, date/time, participants, organizer, or topic.
3. If multiple meetings match your query, Pamela✨ will list all relevant results.

**Tips for Best Results**

1. **Always invite** Pamela✨ **to calendar invitation** so Meemo can automatically join the meeting.
2. **Include all participants in the calendar invitation** so they receive the MoM distribution.
3. **Inform meeting participants** that Meemo will join to record and transcribe.
4. **Review and edit the MoM document** if needed—you have edit access.
5. **Use specific queries** when searching past meetings for faster results.

#### 1.2 Business Flow

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2Fbsx4svopuk10GQZ8S1FN%2Fdiagram1%20(1).jpg?alt=media&#x26;token=e7e01632-e70a-4b1a-bb0b-a6914e0626fb" alt=""><figcaption><p>When scheduling a meeting, DE must account for the availability and confirmation of all participants.</p></figcaption></figure>

<figure><img src="https://2914931754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXbRDlxflF58D1QG2tLmP%2Fuploads%2FqFlETGgkcJMh4Lw3kIPQ%2Fdiagram2%20(1).jpg?alt=media&#x26;token=6f15903c-1483-42da-9071-a956208d03d2" alt=""><figcaption><p>Processing the meeting recording into a report, asking for review, and distributing the report to all of the meeting participants.</p></figcaption></figure>

***

### 2. Troubleshooting & FAQs

#### I can't access CATAPA Chat

**Solution:**

1. Verify you're navigating to <https://claudia.catapa.com/>
2. Ensure your CATAPA account has been active.
3. Try resetting your password if login fails.
4. Contact <https://catapa.com/> if the issue persists.

***

#### Pamela✨ didn't respond to my request

**Possible Causes:**

1. The request was too vague.
2. There was a temporary system issue.

**Solution:**

1. Rephrase your request with more specific details.
2. Refresh the CATAPA Chat page and try again.
3. Contact <https://catapa.com/> if Pamela✨ remains unresponsive.

***

### 3. Support & Feedback

#### How to Get Help

If you encounter issues or have questions not covered in this guide:

**Via Email:**

1. Contact <https://catapa.com/>.
2. Provide details: What you were trying to do, what happened, and any error messages.

***

### End of Guide

**Document Version:** 1.4\
**Last Updated:** 02 March 2026\
**Subject to Change:** This documentation may be updated as new features are added or requirements change.
