> For the complete documentation index, see [llms.txt](https://gdplabs.gitbook.io/glchat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/smart-hub.md).

# Smart Hub

### Overview

**Smart Hub** allows users to ask questions from one main Project, while GLChat automatically searches the relevant sub-project knowledge bases based on the user’s access.

This helps users find information more easily without manually switching between multiple Projects.

***

### Why Smart Hub is Useful

In GLChat, each Project may have its own knowledge base and access permission.

Before Smart Hub, users who had access to multiple Projects needed to manually switch between Projects to find the right information.

For example:

<table><thead><tr><th width="126.33331298828125">User</th><th width="301.111083984375">Project Access</th><th>Before Smart Hub</th></tr></thead><tbody><tr><td>User A</td><td>Project 1 only</td><td>Opens Project 1</td></tr><tr><td>User B</td><td>Project 2 only</td><td>Opens Project 2</td></tr><tr><td>User C</td><td>Project 3 only</td><td>Opens Project 3</td></tr><tr><td>User D</td><td>Project 1 and 2</td><td>Switches between Project 1 and 2</td></tr><tr><td>User E</td><td>Project 1, 2, and 3</td><td>Switches between Project 1, 2, and 3</td></tr></tbody></table>

This can be inconvenient because users need to know which Project contains the answer before asking.

***

### How Smart Hub Works

With Smart Hub, users only need to open the **Smart Hub Project** and ask their question there.

GLChat will then:

1. Check which sub-projects the user can access.
2. Search only the allowed sub-project knowledge bases.
3. Find the most relevant answer.
4. Return the answer to the user.

<figure><img src="/files/cnDg3sC05W0bcWPis7K5" alt=""><figcaption><p><strong>Smart Hub gives users one place to ask questions while GLChat checks access and searches only the allowed sub-projects</strong></p></figcaption></figure>

***

### Example

Suppose an organization has three Projects:

| Project   | Knowledge Base   |
| --------- | ---------------- |
| Project 1 | HR policies      |
| Project 2 | Finance policies |
| Project 3 | IT support       |

If User E has access to all three Projects, they no longer need to switch between Project 1, Project 2, and Project 3.

They can simply ask from Smart Hub, and GLChat will search the allowed Projects to find the best answer.

***

### Key Benefits

<table><thead><tr><th width="252.22222900390625">Benefit</th><th>Description</th></tr></thead><tbody><tr><td>One entry point</td><td>Users ask from one Smart Hub Project.</td></tr><tr><td>Less manual switching</td><td>Users do not need to move between Projects.</td></tr><tr><td>Easier discovery</td><td>Users do not need to know which Project contains the answer.</td></tr><tr><td>Access-aware search</td><td>GLChat only searches Projects the user is allowed to access.</td></tr><tr><td>Better user experience</td><td>The chat experience becomes simpler and faster.</td></tr></tbody></table>

***

### Important Notes

Smart Hub does **not** give users access to all Projects.

Each user’s access permission still applies. If a user does not have access to a sub-project, Smart Hub will not search that sub-project.

***

### Configuration

Smart Hub is configured by the administrator.

Admins can enable Smart Hub for a Project, link other Projects as sub-projects, and manage whether those sub-projects appear in the Project list.

End users do not need to configure anything manually. If Smart Hub is available, users can simply open the Smart Hub Project and ask their questions.

For more details, please refer to the [Smart Hub Configuration section](/glchat/organization-admin/how-to-guides/project/setup-project/smart-hub-configuration.md).