User Access for Staging/Production

In staging and production environments, you may need to provide predefined access to specific users. These users are typically system-level or integration users tied to known external clients or services.

🧑‍💼 Predefined Users

Examples of predefined users:

• glchat_user

• catapa_user

• glair_user

Each of these users is created in advance using the /user endpoint by the Smart Search Team. Once created, we will issue a unique identifier and secret.

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🔐 Credential Distribution

For both staging and production environments:

• Smart Search Team will provide each integration partner or internal system with:

  • identifier: The user ID (e.g., glchat_user)

  • secret: The associated password-like secret

These credentials are delivered securely and used solely to obtain authentication tokens from the /token endpoint.

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✅ Token Retrieval Example

Once a user has their credentials, they can call:

Endpoint:

POST /token

Request Body:

{
  "identifier": "glchat_user",
  "secret": "provided_secret_here"
}

This process is identical across environments. The only variation is which identifier/secret pair is provided, depending on whether the environment is staging or production.