HITL
Human-In-The-Loop
The GLChat UI allows users to interact directly with AI agents. When the agent encounters a step requiring human validation, it triggers a HITL confirmation prompt.
How It Works
User sends a message to the agent.
AI agent processes and pauses when it reaches a critical action that already configured in during create / edit agent. Please refer to HITL Setup During Create / Edit Agent section.
GLChat UI displays Approve / Reject / Skip buttons inline in the conversation.
Upon selection:
The system processes the response.
The workflow resumes or stops accordingly.
A confirmation message appears in chat (e.g., “Decision submitted successfully”).
If the user does not respond before timeout, the agent automatically skips the step and remaining steps continue.
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