How-To Guide

Last update: January 27, 2026

Welcome to the GLChat User Guide. This guide provides a step-by-step walkthrough of GLChat’s capabilities so you can get the most out of the platform.

While the Feature Overview page gives you a quick snapshot of what it can do, this guide focuses on how to use each feature in practice. You’ll find clear instructions, screenshots, and tips for both everyday tasks and advanced use cases.

We’ve grouped features into categories for better navigation:

Navigation and Chat List

No	Feature	Description
1	Select Application	The application selector in the top left corner allows users to switch between Applications assigned to them in the environment
2	Chat Interaction	Basic chat features, such as creating a new chat, renaming a chat, sharing a chat, and deleting a chat
3	Search Chat	Search chat or conversation titles across assigned applications based on the term entered in the search box
4	Delete All Chats	Capability to delete all conversations in the application
5	Incognito Mode	A mode that allows users to ask questions without the system recording the history of the chat during incognito mode
6	Notification System	Provide users with updates on completed tasks and suggest the next actionable steps

Chat Configuration

No	Features	Description
1	Select AI Agent	Integration with AI Agents for additional capabilities depending on the agent's features
2	Upload Document / File	Capability to upload documents or files supported by the system for questioning in the application or as additional references
3	Web Search	Capability to retrieve information or context from the internet as knowledge to answer questions when triggered
4	Deep Research	Unlock insights with our deep research feature, diving into comprehensive data analysis and uncovering hidden patterns to inform your decisions.
5	Switch Large Language Model (LLM)	The capability to switch between different LLMs supported in the application
6	Chat Input Using Speech	Capability to chat using Speech-to-Text technology that interprets speech into messages in the chat input
7	Recommended Question per Application	Capability to set recommended questions for each application, providing users ideas on what questions can be asked of a specific application
8	Anonymize Personal Data	A toggle in the Chat Control (right sidebar) to determine whether users want to anonymize or deanonymize PII in the chat before sending it to the LLM
9	Speech Configuration	Configure the language used for speech input and read-aloud features to enable more natural voice interactions.
10	Chat Filter	The capability to filter chat messages is based on configurations set in the DPO and a reference CSV file. This allows for customized filtering to meet specific requirements.
11	Schedule Task	Capability to schedule a task and execute it based on a preferred schedule.

Chat Input and Responses

	Features	Description
1	Step Indicator	Shows the steps and processes that occur from the moment the user sends a message until a response is generated. It will show the steps involved from backend and also the total duration
2	Message Interaction	Basic message interaction such as starting a new message, editing a message, copy response, regenerate response, and providing feedback on the response (thumbs up and thumbs down)
3	Quote and Reply	Feature that allows users to quote specific answers from the bot and use them as context for future chats
4	Display Media Files in the Chat Response Area	Capability to display media files (currently images and YouTube widgets) inline in the chat area based on contextual answers
5	Display Chart in the Chat Response Area	Capability to display chart inline in the chat area based on contextual answers
6	Inline Highlight PDF from Reference	Capability to preview PDF files inline instead of opening them in a new tab, and to highlight the relevant sections used as context during the answer to the question
7	Answer Citation	Feature that adds citations to the answers generated by the LLM and links or highlights the source of reference
8	Sources	Capability to display relevant reference sources for answers provided by the bot
9	Related Queries	Feature that enables auto-suggestions of prompts to be entered, working in the New Chat area
10	Generate Clickable Mindmap from Document	Visualize document as interactive mind maps
11	Question Library	Centralized list of recommended and auto-generated questions to guide conversation starters in the application.
12	Slash and Mention Command	Enable users to perform quick actions, invoke AI Agents, Search Deep Research, or control chat sessions directly from the chat input using intuitive /commands and @mentions

Settings

No	Features	Description
1	Change Theme	Ability to adjust the application theme (Dark/Light mode) via profile settings
2	Change Language	Ability to adjust internationalization and localization preferences via profile settings
3	Change Profile Setting	Manage and update your personal profile information to keep your account details accurate and personalized.
4	Preference on LLM Model, Anonymize Personal Data and Default Application	Capability that allows users to set preferences for the LLM to be used in the chat area, as well as configure the anonymization of personal data and default application
5	Connector as Search Option	Search directly within your own tools and data sources (e.g., Gmail, Google Calendar, Google Drive, GitHub) instead of only relying on the web or knowledge base
6	Managed Shared Chat	Manage and organize your shared chat in one place
7	Help Center	Access user guides and submit reports to quickly resolve issues and ensure smooth application usage.
8	Personalization Prompt, Tone and Style	Allow users to customize app responses with their chosen tone, style, and detail level to match their communication preferences.