Plan

To access this menu, go to the sidebar and select Subscription > Plan.

In the ‘Plan’ menu, you can define and adjust the resource quotas available for the organization’s subscription.


Resources

For the organization listed, you can configure the quota of:

  1. Message: Set the total number of message credits available under the subscription plan.

  2. Applications: Define how many chatbot applications can be created within the organization.

  3. Admin: Specify the maximum number of administrator accounts allowed.

After adjusting the desired quotas, click the ‘Save’ button to apply the changes.

A confirmation message will appear once the plan has been updated.

Message Quote Limit Reached

This feature monitors message usage under the organization’s subscription plan. When the assigned message limit is exceeded, the system automatically restricts further message generation and notifies administrators.

While in the Application UI, if users attempt to send a new message after the limit is reached, the system will display an error message: “Monthly message quota exceeded.”

Application Limit Reached This feature enforces the application creation limit defined in the subscription plan. When the limit is reached, the “New Application” button in the Application section becomes inactive, preventing administrators from creating additional applications.

Admin Limit Reached

This feature enforces the maximum number of users allowed under the organization’s subscription plan. When administrators attempt to add a new user under any role after the limit is reached, the system will display an error message: “Admin quota limit exceeded. Current: [Current Quota]/[Total Limit]”

This indicates that no additional users can be added unless the subscription plan is upgraded or existing users are removed.

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