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CATAPA Apps

listFeature Overview

Last update: March 12, 2026

Claudia is an enterprise-grade Agentic AI Digital Employee Platform built specifically for HR operations, designed with a ✨privacy-first foundation and seamless integration into the CATAPA ecosystem. It empowers HR teams, managers, and employees through specialized assistant modes, advanced data analysis, and secure AI-driven automation available across web and WhatsApp.

Claudia brings together the power of the CATAPA Agentic AI System, enabling capabilities such as the Regulatory Assistant (KG-Powered), HR Assistant (KG-Powered), Employee Assistant, Help Center Assistant, and Advanced Reports, all while supporting Bahasa Indonesia and strong privacy safeguards. With the upcoming Digital Employee experience, Claudia moves beyond traditional chatbots to deliver proactive, AI-native workforce augmentation.

With ✨a growing suite of intelligent features, this documentation organizes Claudia’s capabilities into clear categories for easy navigation. Each item includes a brief description for quick reference, while dedicated sections offer detailed explanations and step-by-step guidance whenever you need deeper understanding.

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Highlights 📖

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Accessing Claudia 🚀

  • Login with CATAPA - Sign in securely using your existing CATAPA account to access Claudia on web or mobile.

  • Connecting CATAPA Account to Claudia - Link your CATAPA account so the HR Assistant and Employee Assistant can access and analyze your company’s HR data.

  • Accessing Claudia via WhatsApp - Chat with Claudia directly through WhatsApp using secure company ID, username, and OTP verification.

  • Sign Out - Safely end your session when you no longer need to use Claudia.

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Navigation and Chat List 📁

  • Interface Navigation - View the home page, sample questions, and the sidebar that stores all your previous conversations.

  • Search Chat - Quickly locate past conversations by typing keywords in the search bar.

  • Select Assistant - Switch between the four assistant modes depending on your needs.

  • Tips for Using Claudia Effectively - Follow best practices to get the most accurate and helpful responses from Claudia.

  • Security and Privacy - Learn how Claudia protects your data through encryption, masking, and role-based access.

  • Clear Chats - Remove all existing chat histories when you need a fresh start or want to maintain privacy.

  • Sources - View the official regulatory references and documents included in Claudia’s answers.

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Submitting and Approving Requests 📄

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Settings and Report ⚙️

  • Change Theme - Adjust Claudia’s visual theme for a more comfortable viewing experience.

  • Change Language - Switch Claudia’s interface language based on user preference.

  • Report an Issue - Submit technical feedback or report problems directly to the CATAPA support team.

Claudia inherits features from GLChat, an enterprise-grade Agentic AI chatbot platform. The complete list of features from GLChat can be accessed here: https://gdplabs.gitbook.io/glchat/application-ui/overview/feature-overviewarrow-up-right

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