# Feature Overview **Last update**: May 29, 2026 **GLChat** is not just an AI chatbot or AI agent platform. It is a privacy-first, white-label enterprise AI platform for building and managing Digital Employees — AI-powered colleagues with identity, persistent memory, role-based responsibilities, and the ability to take action across enterprise workflows. Chatbots answer questions.\ AI agents execute tasks.\ Digital Employees own responsibilities. With GLChat, enterprises can move from simple question-and-answer interactions to autonomous execution, where Digital Employees can coordinate multiple AI agents to support business processes continuously. In short: **Humans** manage **Digital Employees**.\ **Digital Employees** manage **AI agents**.\ **AI agents** execute **the work**. This is the shift from using AI tools to building an enterprise digital workforce.

GLChat

## Why GLChat — Key Differentiators GLChat is designed for enterprises that need more than a basic chatbot. It combines privacy-first controls, enterprise customization, advanced AI orchestration, and secure deployment options to support more complex business needs. These key differentiators represent GLChat’s advanced enterprise capabilities for organizations that require stronger governance, deeper automation, secure deployment, and industry-specific intelligence. 1. **Privacy and Security**\ Protect enterprise data with privacy-first controls, role-based access, guardrails, and secure deployment options. 2. **White-Label Customization**\ Fully customize GLChat with the customer’s own branding, identity, and enterprise requirements. 3. **Digital Employees** \ Deploy Artificial Intelligence (AI)-powered digital colleagues with persistent memory, role-based responsibilities, and 24/7 operational capabilities. 4. **AI Governance\***\ Establish governance, risk management, compliance, auditability, human-in-the-loop controls, and responsible AI operations for enterprise AI systems. 5. **GL Connectors**\ Connect to almost 5,000 systems using Application Programming Interfaces (APIs), Function Calling, Skills, and Model Context Protocol (MCP) Servers. 6. **Knowledge Graph**\ Improve answer accuracy by connecting entities, facts, relationships, and reasoning paths. 7. **On-Premise and Virtual Private Cloud (VPC) Deployment**\ Deploy GLChat inside controlled enterprise infrastructure for stronger governance and compliance. 8. **Fine-Tuned Large Language Models (LLMs) and Small Language Models (SLMs)**\ Use industry-specific and optimized models for financial services, legal, and other regulated domains. 9. **Annotated Government Documents**\ Use annotated government documents with labels, metadata, ontology, and knowledge graphs for reliable regulatory answers. 10. **Code Interpreter and Computer Use\***\ Execute code, analyze files, and let AI operate applications, browsers, and user interfaces. *** ## Core Features GLChat also provides essential capabilities for everyday enterprise AI usage, allowing teams to build chatbots, connect knowledge sources, analyze files, support multiple AI models, and deliver richer multimodal interactions. 1. [**Conversational Artificial Intelligence (AI) Chatbots**](/glchat/application-ui/how-to-guide/navigation-and-chat-list/chat-interaction.md)\ Provide natural conversational experiences for employees, customers, and enterprise users. 2. [**Contextual Conversations**](/glchat/application-ui/how-to-guide/navigation-and-chat-list/chat-interaction.md)\ Continue conversations with retained context. 3. [**File Upload and Analysis**](/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file.md)\ Upload and analyze documents, spreadsheets, Portable Document Format (PDF) files, and images. 4. [**Knowledge Base Integration**](/glchat/organization-admin/how-to-guides/knowledge-base.md)\ Ask questions directly against connected enterprise knowledge bases. 5. [**Multimodal Capabilities**](/glchat/application-ui/how-to-guide/chat-input-and-responses/display-media-files-in-the-chat-response-area.md)\ Support text and image inputs in one workflow for richer AI interactions. 6. [**Multi-Project Support**](/glchat/application-ui/how-to-guide/navigation-and-chat-list/select-project.md)\ Support multiple projects under one account or workspace. 7. [**Application Programming Interface (API)**](/glchat/sdk/resources/api-references.md) **and** [**Software Development Kit (SDK) Support**](/glchat/sdk/overview.md)\ Extend and integrate GLChat into enterprise systems. 8. [**Multi-LLM and SLM Provider Support**](/glchat/application-ui/how-to-guide/chat-configuration/switch-large-language-model-llm.md)\ Support multiple model providers such as OpenAI, Anthropic, Gemini, Azure, Groq, and other supported providers. 9. [**Incognito Mode**](/glchat/application-ui/how-to-guide/navigation-and-chat-list/incognito-mode.md)\ Run sensitive conversations without saving chat history. 10. [**Inline Highlighting**](/glchat/application-ui/how-to-guide/chat-input-and-responses/inline-highlight-pdf-from-reference.md)**,** [**Citations**](/glchat/application-ui/how-to-guide/chat-input-and-responses/answer-citation.md) **&** [**Sources**](/glchat/application-ui/how-to-guide/chat-input-and-responses/sources.md)\ Show traceable answer references directly inside responses. *** With ✨**over 100 enterprise-grade features**, we’ve organized them into clear categories to help you navigate. Each item is described in a short sentence for quick context, while the [User Guide](/glchat/application-ui/how-to-guide.md) offers in-depth instructions if you want to learn more
Note: for features that currently in progress, refer to this [Features - Work in Progress](/glchat/application-ui/resources/features-work-in-progress.md) section *** ## Detailed Features 🔍 ### Privacy & Deployment 1. ✨[**SSO (Same Sign-On)Login**](/glchat/application-ui/getting-started.md) **(e.g Google, GitHub, Microsoft)** 2. ✨[**Flexible Deployment**](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/flexible-deployment.md) (On Premise & Virtual Private Cloud) 3. [**Anonymize PII (Personal Identifiable Information) Data**](/glchat/application-ui/how-to-guide/chat-configuration/anonymize-personal-data.md) 4. ✨[**Role-Based Access Control (RBAC)**](/glchat/organization-admin/how-to-guides/user-management.md) 5. ✨[**Guardrails**](/glchat/organization-admin/how-to-guides/guardrail.md) **/ Content Moderation** 6. ✨[**Guardrails to Reduce Hallucination**](/glchat/organization-admin/how-to-guides/guardrail.md) 7. ✨[**Observability**](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/observability.md) 8. [Anonymous Logging](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/anonymous-logging.md) 9. ✨**FIPS (Federal Information Processing Standards) Compliance** 10. [Guest Mode ](/glchat/application-ui/how-to-guide/navigation-and-chat-list/guest-mode.md) 11. [Organization Management](/glchat/organization-admin/how-to-guides/organization-management.md) 12. [User Management](/glchat/organization-admin/how-to-guides/user-management.md) 13. [Profile Settings per User](/glchat/application-ui/how-to-guide/settings/change-profile-setting.md) 14. Message Quota \* 15. [Incognito / Private Conversations](/glchat/application-ui/how-to-guide/navigation-and-chat-list/incognito-mode.md) 16. ✨[**Support Open Source Model**](/glchat/application-ui/how-to-guide/chat-configuration/switch-large-language-model-llm.md) 17. ✨Multitenancy 18. Captcha Implementation 19. Account Lockout *** ### White Label & Personalization 1. ✨[**White Label Project**](/glchat/sdk/resources/glchat-white-label/website-white-label.md) 2. [Build Customized Chatbot](/glchat/organization-admin/how-to-guides/project.md) 3. [Internationalization and Localization](/glchat/sdk/resources/glchat-white-label/website-white-label/internationalization-and-localization.md) 1. Bahasa Indonesia Support 4. [Dark / Light Mode](/glchat/application-ui/how-to-guide/settings/change-theme.md) 5. Custom Persona (“My GPT” bot) \* 6. [Personalized Conversation Style ](/glchat/application-ui/how-to-guide/settings/personalization-prompt-tone-and-style.md) 7. [Adjust Writing Style and Tone](/glchat/application-ui/how-to-guide/settings/personalization-prompt-tone-and-style.md) 8. [Understand Chat History ](/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction.md#understanding-chat-history) (Short-Term Memory) 9. ✨[**Long-Term Memory**](/glchat/application-ui/how-to-guide/settings/memory-management.md) 10. [Feedback Interaction to Memory](/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction.md#thumbs-up-thumbs-down) (Thumbs-up Thumbs-down) 11. [Personalization Prompt, Style and Tone](/glchat/application-ui/how-to-guide/settings/personalization-prompt-tone-and-style.md) *** ### Advanced AI Features 1. [Multi-LLM Switching](/glchat/application-ui/how-to-guide/chat-configuration/switch-large-language-model-llm.md) 2. [RAG with Source Highlight](/glchat/application-ui/how-to-guide/chat-input-and-responses/sources.md) 3. ✨[**Deep Research**](/glchat/application-ui/how-to-guide/chat-configuration/deep-research.md) 4. Extended Thinking \* 5. ✨[**AI Agent Integration**](/glchat/application-ui/how-to-guide/chat-configuration/select-ai-agent.md) 6. ✨[**AI Agent Builder**](/glchat/organization-admin/how-to-guides/ai-agent.md) 7. ✨[**Agent-to-Agent (A2A)**](/glchat/organization-admin/how-to-guides/ai-agent.md#add-remote-agent) 8. ✨[**No-Code Agent via LangFlow**](/glchat/organization-admin/how-to-guides/ai-agent.md#add-langflow-agent) 9. [Evaluator](https://gdplabs.gitbook.io/sdk/tutorials/evaluation/glchat-evaluation-tutorial) 10. [Document Processing Orchestrator Pipelines](/glchat/organization-admin/how-to-guides/pipeline-and-preset/dpo-pipelines.md) 11. ✨[**Knowledge Graph**](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/knowledge-graph.md) 12. [Generate Clickable Mindmap from Document](/glchat/application-ui/how-to-guide/chat-input-and-responses/generate-clickable-mindmap-from-document.md) 13. [Semantic Cache](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/semantic-cache.md) 14. [Smart FAQ Generator](/glchat/organization-admin/how-to-guides/knowledge-base/manage-faq.md) 15. ✨[**Browser Use**](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/browser-use.md) 16. [Multi-Modal Conversations](/glchat/application-ui/how-to-guide/chat-input-and-responses/display-media-files-in-the-chat-response-area.md) 17. [Audio Input (STT)](/glchat/application-ui/how-to-guide/chat-configuration/chat-input-using-speech.md) 18. [Audio Output (TTS)](/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction.md#read-aloud) 19. Language Model Fine-Tuning 20. [Code Interpreter](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/code-interpreter.md) 21. Search using Connectors 22. Deep Research using Connectors 23. Self Hosted Deep Research *** ### Extensibility & Integration 1. [Developer API](/glchat/sdk/resources/api-references.md) 2. [Software Development Kit (SDK)](/glchat/sdk/overview.md) 3. [Custom Tools](/glchat/organization-admin/how-to-guides/ai-agent/tools.md) 4. Pre-built Templates \* 5. [Embeddable Widget](/glchat/organization-admin/how-to-guides/project.md#step-3-deployment) 6. Headless / CLI Mode 7. [Connect to Knowledge Base](/glchat/organization-admin/how-to-guides/knowledge-base.md) 8. [Third-Party Connectors](/glchat/organization-admin/how-to-guides/integration-and-services/connector.md) 9. [WhatsApp Integration](/glchat/organization-admin/how-to-guides/project.md#step-3-deployment) 10. iOS 11. Android 12. Smart TV \* 13. ✨[**Model Context Protocol (MCP)**](https://gl-docs.gitbook.io/bosa/bosa-platform/bosa-connector/mcp) 14. ✨[**NLWeb**](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/nlweb.md) 15. [GLChat Live](/glchat/application-ui/how-to-guide/external-and-advanced-integrations/glchat-live.md) 16. Semantic Chunking 17. Source Code Access 18. Legacy App Integration \* *** ### Core Chat Experience 1. [Basic Conversation](/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction.md) (Send, Edit, Copy, Regenerate Answer) 2. [Markdown Support](/glchat/application-ui/how-to-guide/chat-input-and-responses/markdown-support.md) 3. [Export Chat as PDF](/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction.md#export-response) 4. [Export Chat as DOCX](/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction.md#export-response) 5. [Quote & Reply](/glchat/application-ui/how-to-guide/chat-input-and-responses/quote-and-reply.md) 6. Pin / Star Conversation \* 7. [Notifications](/glchat/application-ui/how-to-guide/navigation-and-chat-list/notification-system.md) 8. [Activity & Thinking Detail](/glchat/application-ui/how-to-guide/chat-input-and-responses/show-activity-and-thinking.md) 9. [Step Indicator](/glchat/application-ui/how-to-guide/chat-input-and-responses/step-indicator.md) 10. Project / Grouping Chat \* 11. Multi-user Chat 12. [Shareable Chat](/glchat/application-ui/how-to-guide/settings/manage-shared-chat.md) 13. [Save & Continue Conversation from Shared Chat](/glchat/application-ui/how-to-guide/navigation-and-chat-list/chat-interaction.md#continue-from-shared-chat) 14. [Thumbs Up / Down Feedback](/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction.md#thumbs-up-thumbs-down) 15. Autosuggest & Autocomplete 16. [Display Media](/glchat/application-ui/how-to-guide/chat-input-and-responses/display-media-files-in-the-chat-response-area.md) (Image, Video, Youtube) 17. [Display Charts](/glchat/application-ui/how-to-guide/chat-input-and-responses/display-chart-in-the-chat-response-area.md) 18. Canvas Workspace \* 19. Help Center 20. [Switch Project](/glchat/application-ui/how-to-guide/navigation-and-chat-list/select-project.md) 21. [Manage Conversation](/glchat/application-ui/how-to-guide/navigation-and-chat-list/chat-interaction.md) (Search, Rename, Archive) 22. [Task Scheduler](/glchat/application-ui/how-to-guide/chat-configuration/task-scheduler.md) 23. [Question Library](/glchat/application-ui/how-to-guide/chat-input-and-responses/question-library.md) 24. [Slash and Mention Command](/glchat/application-ui/how-to-guide/chat-input-and-responses/slash-and-mention-command.md) 25. [Start as Separate Chat (branch message to new conversation)](/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction.md#start-a-separate-chat-branch-message-to-a-new-conversation) 26. [AI Agent as Default Interaction Mode](/glchat/application-ui/how-to-guide/chat-input-and-responses/ai-agent-as-default.md) 27. [AI Agent with User Authentication](/glchat/application-ui/how-to-guide/chat-input-and-responses/agent-with-user-authentication.md) 28. Mermaid Diagram Display 29. Guest Mode Project *** ### File & Multimodal Support 1. [Document (DOCX, PDF) Upload & Preview](/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file.md) 2. [Spreadsheet files (CSV, Excel)](/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file.md) 3. [Presentation file (PPTX)](/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file.md) 4. [Upload Multiple File Types ](/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file.md) 5. [Image Upload & Analysis](/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file.md) 6. [Audio Upload & Analysis](/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file.md) 7. Youtube URL Analysis 8. Scrap Website URL 9. OCR (Image to Text) \* 10. Table & Diagram Reader \* 11. [Highlight Used Text in PDF](/glchat/application-ui/how-to-guide/chat-input-and-responses/inline-highlight-pdf-from-reference.md) 12. [Rich Code Display](/glchat/application-ui/how-to-guide/chat-input-and-responses/markdown-support.md) 13. [Web Search](/glchat/application-ui/how-to-guide/chat-configuration/web-search.md) \ (\*) Feature will be coming soon --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://gdplabs.gitbook.io/glchat/application-ui/overview/feature-overview.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.