# Feature Overview

**Last update**: March 13, 2026

GLChat is an **enterprise-grade Agentic AI** chatbot platform with a ✨**privacy-first** design\
offering ✨**easy integration** with existing software, ✨**flexible deployment**,\
and full ✨**white-label** customization to deliver secure, scalable, branded customer experiences

<figure><img src="https://1470748636-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDY50EL4OmcrPvtoecg4h%2Fuploads%2FPk4bf7m36G9CD5OBmpSN%2F2025-09-23%2018-13-43.gif?alt=media&#x26;token=4013dd3e-b2d6-430f-9597-bbc24d87deaa" alt=""><figcaption><p>GLChat</p></figcaption></figure>

With ✨**over 100 enterprise-grade features**, we’ve organized them into clear categories to help you navigate. Each item is described in a short sentence for quick context, while the [User Guide](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide) offers in-depth instructions if you want to learn more

<figure><img src="https://1470748636-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDY50EL4OmcrPvtoecg4h%2Fuploads%2FNhUjxffccL8E3dZeqvRE%2Fimage.png?alt=media&#x26;token=4af459b0-aec6-4a7d-bb48-d78f7557c0eb" alt=""><figcaption></figcaption></figure>

Note: for features that currently in progress, refer to this [Features - Work in Progress](https://gdplabs.gitbook.io/glchat/application-ui/resources/features-work-in-progress) section

## Highlights 📖

### Core Chat 💬 &#x20;

* [**Conversational AI**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/chat-interaction) – Engage in fluid, real-time conversations with intelligent assistant or AI agents that understand context.
* ✨[**Multi-Project Support**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/select-project) – Seamlessly switch between different projects under the same account.
* [**Contextual Conversations**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/chat-interaction) – Your chat histories retain context, making follow-ups and related topics easy to pick up.
* ✨[**Knowledge Base Integration**](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/knowledge-base) – Ask questions directly against your knowledge base for accurate and fast answers.

### Media 📂

* [**File Upload & Analysis**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file) – Drop in PDFs, spreadsheets, documents, or images and get insights instantly, no extra prep needed.
* ✨[**Inline Highlighting**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/inline-highlight-pdf-from-reference)**,** [**Citations**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/answer-citation) **&** [**Sources**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/sources) – See answer's references and sources displayed right inside responses.
* ✨[**Clickable Mind Maps**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/generate-clickable-mindmap-from-document) **&** [**Visual Outputs**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/display-media-files-in-the-chat-response-area) – Turn documents or responses into visual summaries like mind maps or charts for easier digestion.

### Privacy 🔒

* ✨[**Anonymize PII (Personal Identifiable Information) Data**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/anonymize-personal-data) – Automatically mask personal data so you stay compliant and protect end-users.

<p align="center"><img src="https://1470748636-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDY50EL4OmcrPvtoecg4h%2Fuploads%2FfbKqKin61bweqMv1MeaV%2Funknown.png?alt=media&#x26;token=31c92600-cee3-45e4-9918-d06130ce7c5a" alt=""></p>

* ✨[**Incognito Mode**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/incognito-mode) – Temporarily disable history tracking for sensitive or one-off chats.
* ✨**Enterprise-Grade Compliance** – Built with security and data privacy standards trusted by large organizations.
* [**Anonymous Logging**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/anonymous-logging) – Collect usage insights without exposing user identities.
* [**On-Premise Deployment**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/flexible-deployment) – Available for organizations that need full control of their data.
* [**Open Source Model Options**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/switch-large-language-model-llm) – Flexibility to adapt and extend based on open-source LLM.

### Integrations 🔗

* ✨[**Easy Integration with 3rd Party Tools**](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/organization-management/connector) – Connect quickly with productivity tools like Google Drive, Calendar, and more.
* ✨[**API**](https://gdplabs.gitbook.io/glchat/sdk/resources/api-references) **(Application Programming Interface) and** [**SDK**](https://gdplabs.gitbook.io/glchat/sdk) **(Software Development Kit) Support** – Provide integration pathways for developers and enterprise systems.
* ✨[**Model Context Protocol (MCP) Support**](https://gl-docs.gitbook.io/bosa/bosa-platform/bosa-connector/mcp) – Built-in MCP support in GL Chat delivers secure integration without third-party intermediaries.&#x20;
* ✨[**Connector as Search Option**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/settings/connector-as-search-option) – Connects to third-party tools and data sources to retrieve information directly within the chat.

### Advanced Features⚡

* [**Multimodal Capabilities**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/display-media-files-in-the-chat-response-area) – Process text, images, and audio types in one interaction.
* ✨[**Deep Research**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/deep-research) – Go beyond basic Q\&A with multi-step reasoning, source validation, and synthesis across multiple documents or data sources, delivering comprehensive and reliable answers for complex enterprise use cases.
* ✨[**Browser Use**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/browser-use) – Adds a “Browser” capability that fetch and summarize web content on-the-fly, extending knowledge beyond static knowledge bases.
* ✨[**Multi-Agent Orchestration**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/select-ai-agent)– Assign specialized AI agents for different tasks and automations.
* ✨[**White-Label Customization**](https://gdplabs.gitbook.io/glchat/sdk/resources/white-label) – Align the project with your brand identity.
* ✨[**Knowledge Graph**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/knowledge-graph) – Enhance retrieval accuracy with structured knowledge mapping.

***

## Detailed Features 🔍

### Privacy & Deployment&#x20;

1. ✨[**SSO (Same Sign-On)Login**](https://gdplabs.gitbook.io/glchat/application-ui/getting-started) **(e.g Google, GitHub, Microsoft)**
2. ✨[**Flexible Deployment**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/flexible-deployment) (On Premise & Virtual Private Cloud)
3. [**Anonymize PII (Personal Identifiable Information) Data**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/anonymize-personal-data)&#x20;
4. ✨[**Role-Based Access Control (RBAC)**](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/user-management)
5. ✨[**Guardrails**](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/guardrail) **/ Content Moderation**
6. ✨[**Guardrails to Reduce Hallucination**](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/guardrail)
7. ✨[**Observability**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/observability)
8. [Anonymous Logging](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/anonymous-logging)
9. ✨**FIPS (Federal Information Processing Standards) Compliance**
10. [Guest Mode ](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/guest-mode)
11. [Organization Management](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/organization-management)
12. [User Management](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/user-management)
13. [Profile Settings per User](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/settings/change-profile-setting)
14. Message Quota \*
15. [Incognito / Private Conversations](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/incognito-mode)
16. ✨[**Support Open Source Model**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/switch-large-language-model-llm)
17. ✨Multitenancy&#x20;
18. Captcha Implementation
19. Account Lockout

***

### White Label & Personalization

1. ✨[**White Label Project**](https://gdplabs.gitbook.io/glchat/sdk/resources/white-label)
2. [Build Customized Chatbot](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/project)&#x20;
3. [Internationalization and Localization](https://gdplabs.gitbook.io/glchat/sdk/resources/white-label/internationalization-and-localization)
   1. Bahasa Indonesia Support
4. [Dark / Light Mode](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/settings/change-theme)
5. Custom Persona (“My GPT” bot) \*
6. [Personalized Conversation Style ](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/settings/personalization-prompt-tone-and-style)
7. [Adjust Writing Style and Tone](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/settings/personalization-prompt-tone-and-style)
8. [Understand Chat History ](https://gdplabs.gitbook.io/glchat/how-to-guide/chat-input-and-responses/message-interaction#understanding-chat-history) (Short-Term Memory)
9. ✨[**Long-Term Memory**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/settings/memory-management)
10. [Feedback Interaction to Memory](https://gdplabs.gitbook.io/glchat/how-to-guide/chat-input-and-responses/message-interaction#thumbs-up-thumbs-down) (Thumbs-up Thumbs-down)
11. [Personalization Prompt, Style and Tone](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/settings/personalization-prompt-tone-and-style)

***

### Advanced AI Features

1. [Multi-LLM Switching](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/switch-large-language-model-llm)
2. [RAG with Source Highlight](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/sources)
3. ✨[**Deep Research**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/deep-research)
4. Extended Thinking \*
5. ✨[**AI Agent Integration**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/select-ai-agent)
6. ✨[**AI Agent Builder**](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/ai-agent)
7. ✨[**Agent-to-Agent (A2A)**](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/ai-agent#add-remote-agent)
8. ✨[**No-Code Agent via LangFlow**](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/ai-agent#add-langflow-agent)
9. [Evaluator](https://gdplabs.gitbook.io/sdk/tutorials/evaluation/glchat-evaluation-tutorial)
10. [Document Processing Orchestrator Pipelines](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/pipeline-and-preset/dpo-pipelines)
11. ✨[**Knowledge Graph**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/knowledge-graph)
12. [Generate Clickable Mindmap from Document](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/generate-clickable-mindmap-from-document)
13. [Semantic Cache](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/semantic-cache)
14. [Smart FAQ Generator](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/knowledge-base/manage-faq)
15. ✨[**Browser Use**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/browser-use)
16. [Multi-Modal Conversations](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/display-media-files-in-the-chat-response-area)
17. [Audio Input (STT)](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/chat-input-using-speech)
18. [Audio Output (TTS)](https://gdplabs.gitbook.io/glchat/how-to-guide/chat-input-and-responses/message-interaction#read-aloud)
19. Language Model Fine-Tuning&#x20;
20. [Code Interpreter](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/code-interpreter)

***

### Extensibility & Integration

1. [Developer API](https://gdplabs.gitbook.io/glchat/sdk/resources/api-references)&#x20;
2. [Software Development Kit (SDK)](https://gdplabs.gitbook.io/glchat/sdk)
3. [Custom Tools](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/ai-agent/tools)
4. Pre-built Templates \*
5. [Embeddable Widget](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/project#step-3-deployment)
6. Headless / CLI Mode
7. [Connect to Knowledge Base](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/knowledge-base)
8. [Third-Party Connectors](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/organization-management/connector)
9. [WhatsApp Integration](https://gdplabs.gitbook.io/glchat/organization-admin/how-to-guides/project#step-3-deployment)
10. iOS&#x20;
11. Android&#x20;
12. Smart TV \*
13. ✨[**Model Context Protocol (MCP)**](https://gl-docs.gitbook.io/bosa/bosa-platform/bosa-connector/mcp)
14. ✨[**NLWeb**](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/nlweb)
15. [GLChat Live](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/external-and-advanced-integrations/glchat-live)
16. Semantic Chunking
17. Source Code Access
18. Legacy App Integration \*

***

### Core Chat Experience&#x20;

1. [Basic Conversation](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/message-interaction) (Send, Edit, Copy, Regenerate Answer)
2. [Markdown Support](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/markdown-support)
3. [Export Chat as PDF](https://gdplabs.gitbook.io/glchat/how-to-guide/chat-input-and-responses/message-interaction#export-response)
4. [Export Chat as DOCX](https://gdplabs.gitbook.io/glchat/how-to-guide/chat-input-and-responses/message-interaction#export-response)
5. [Quote & Reply](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/quote-and-reply)
6. Pin / Star Conversation \*
7. [Notifications](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/notification-system)
8. [Activity & Thinking Detail](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/show-activity-and-thinking)
9. [Step Indicator](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/step-indicator)
10. Project / Grouping Chat \*
11. Multi-user Chat
12. [Shareable Chat](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/settings/manage-shared-chat)
13. [Save & Continue Conversation from Shared Chat](https://gdplabs.gitbook.io/glchat/how-to-guide/navigation-and-chat-list/chat-interaction#continue-from-shared-chat)
14. [Thumbs Up / Down Feedback](https://gdplabs.gitbook.io/glchat/how-to-guide/chat-input-and-responses/message-interaction#thumbs-up-thumbs-down)
15. Autosuggest & Autocomplete
16. [Display Media](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/display-media-files-in-the-chat-response-area)  (Image, Video, Youtube)
17. [Display Charts](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/display-chart-in-the-chat-response-area)
18. Canvas Workspace \*
19. Help Center&#x20;
20. [Switch Project](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/select-project)
21. [Manage Conversation](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/navigation-and-chat-list/chat-interaction)  (Search, Rename, Archive)
22. [Task Scheduler](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/task-scheduler)&#x20;
23. [Question Library](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/question-library)
24. [Slash and Mention Command](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/slash-and-mention-command)
25. [Start as Separate Chat (branch message to new conversation)](https://gdplabs.gitbook.io/glchat/how-to-guide/chat-input-and-responses/message-interaction#start-a-separate-chat-branch-message-to-a-new-conversation)
26. [AI Agent as Default Interaction Mode](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/ai-agent-as-default)
27. [AI Agent with User Authentication](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/agent-with-user-authentication)

***

### File & Multimodal Support&#x20;

1. [Document (DOCX, PDF) Upload & Preview](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file)
2. [Spreadsheet files (CSV, Excel)](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file)
3. [Presentation file (PPTX)](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file)
4. [Upload Multiple File Types ](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file)
5. [Image Upload & Analysis](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file)
6. [Audio Upload & Analysis](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/upload-document-file)
7. Youtube URL Analysis
8. Scrap Website URL
9. OCR (Image to Text) \*
10. Table & Diagram Reader \*
11. [Highlight Used Text in PDF](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/inline-highlight-pdf-from-reference)
12. [Rich Code Display](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-input-and-responses/markdown-support)
13. [Web Search](https://gdplabs.gitbook.io/glchat/application-ui/how-to-guide/chat-configuration/web-search)

\
(\*) Feature will be coming soon