Features Overview
General
1
Login
The application's ability to display a login page with various sign-in options. Currently supports:
Basic authentication (username and password)
Sign in with Google
Sign in with Azure Entra ID
Sign in with GitHub
Application Bot
Application
1
Manage chatbot applications, including creating, viewing, editing, and deleting application configurations.
2
Manage a curated list of FAQ-style questions that appear in the application interface as recommended prompts.
3
Manage customizable prompt templates that guide how the application interacts with AI models.
4
Manage system-level prompt templates that control how the application processes and structures AI responses.
5
Configure and customize the GLChat widget based on user requirements and deployment needs.
Knowledge Base
1
Manage a centralized repository for uploading, organizing, and maintaining knowledge that supports accurate AI-generated responses.
2
Create and manage FAQ entries derived from the Knowledge Base. These FAQs are displayed in the application’s ‘Question Library’ as recommended prompts.
3
Configure and manage connections to external knowledge sources, such as SharePoint, to sync third-party content into the Knowledge Base.
AI Agent
Developer Mode
Pipeline and Preset
1
Configure and manage Retrieval-Augmented Generation (RAG) pipelines that define how data is retrieved and processed.
2
Manage prompt templates specific to RAG pipelines that define how the system and users interact with the model.
3
Manage system-level prompt configurations that determine how prompts are processed and how responses are structured.
4
Configure Document Processing Orchestrator (DPO) pipelines that integrate with the Knowledge Base and control processing workflows.
LLM Model
1
Manage external LLM providers by registering provider details and API credentials, enabling the organization to use models from multiple sources.
3
Manage LLM configurations for the Language Model Request Processor (LMRP), including system-level model settings.
Organization
User & Team Management
1
Create and manage user accounts, assign roles and permissions, and control access across the platform.
Organization Management
1
Manage organizational profiles, including organization name, branding, and related settings.
3
Connect or disconnect supported third-party services (e.g., Google Drive, Slack, GitHub) to integrate external tools into the platform.
4
Configure third-party communication channels (e.g., WhatsApp) to enable messaging integration with GLChat applications.
5
View and monitor organization subscription details, including plan information, usage metrics, and renewal status.
Audit Log
1
Record and review all approval activities performed through the Human-in-the-Loop (HITL) process.
Guardrails
1
Define and enforce safety and behavior rules by validating inputs and/or outputs to ensure compliance, relevance, and appropriateness.
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